Last updated: April 4, 2026
This Client Service Agreement (“Agreement”) is between Canvass Research LLC, a California limited liability company (“Canvass Research,” “we,” “us,” or “our”), and the individual purchasing services (“Client,” “you,” or “your”).
By completing your purchase through our website, you confirm that you have read, understood, and agree to this Agreement in full.
Canvass Research provides independent research and analysis for individuals considering cosmetic procedures in South Korea. We offer the following service tiers:
Cosmetic & Beauty Treatment Report. Independent research on non-surgical cosmetic treatments (Botox, fillers, skin rejuvenation, laser treatments, and similar procedures). Covers up to three (3) procedures per report. Includes provider vetting, red flag screening, and pricing context. Delivered within 72 hours of receiving sufficient case information from Client.
Surgeon Intelligence Report. A structured, evidence-cited research report personalized to Client’s case. Covers one (1) surgical procedure per report. Includes matched surgeon shortlist, deep-source analysis, red flag screening, credential verification, side-by-side comparison, and consultation prep questions. Delivered within 72 hours of receiving sufficient case information from Client.
Premium Concierge ($1,500–$5,000, based on scope). Full-service research and coordination support, from intake through post-operative follow-up. May include research, booking coordination, travel planning, translator coordination, on-trip support, and recovery check-ins. Scope, deliverables, timeline, and pricing are agreed in a separate written addendum before work begins. In the event of any conflict between this Agreement and a Concierge addendum, the addendum governs.
No consultation services. Canvass Research is a research company. We do not provide consultations, debriefs, ongoing advisory sessions, or back-and-forth guidance on medical decisions. Our deliverable is a research report — not a consulting relationship. The only tier involving direct coordination beyond report delivery is the Premium Concierge, and even that tier is limited to logistics and research support, not medical consultation.
We reserve the right to modify service descriptions and pricing for future purchases. Changes do not affect services already contracted.
What we provide: Independent research and data analysis drawn from medical journals, Korean and English-language review platforms, professional registries, credential databases, clinical references, and patient accounts. Our research process uses AI analysis tools and human research oversight.
What we do not provide: Medical advice, diagnoses, treatment recommendations, or referrals. We do not practice medicine. We do not recommend specific surgeons, clinics, or procedures. We do not guarantee any medical or surgical outcome.
Canvass Research is a research service. We are not a medical advisory, consulting firm, or medical tourism agency. We do not provide consultations, debriefs, or ongoing advisory relationships. Our deliverable is a structured research report. All information we provide is for informational and educational purposes only.
By purchasing our services, you agree to the following:
Accurate information. You will provide accurate and complete information about your procedure goals, medical history (to the extent relevant), and any providers you are already considering. Inaccurate or incomplete information may affect the quality and relevance of our research.
Your own decisions. You are solely responsible for all decisions regarding your medical care, including whether to undergo any procedure, which surgeon or clinic to select, and any travel arrangements. You will consult with a qualified medical professional before making medical decisions.
No photos.Canvass Research does not accept or solicit photographs of any kind — including selfies, reference images, or inspiration photos. You will describe your aesthetic goals in writing only. If you send photos, we will not use them and may delete them without notice.
Personal use only. You will not redistribute, resell, publicly share, or create derivative works from your report or any Canvass Research materials without our written permission.
Reports are delivered electronically (PDF or equivalent format) to the email address you provide.
Timeline. We aim to deliver reports within 72 hours of receiving sufficient case information from you. If we need additional information to begin research, the 72-hour timeline starts when we receive it. Delivery timelines are estimates, not guarantees.
Concierge engagements. Delivery timelines for Concierge services are specified in the separate written addendum.
Payment is due in full at the time of purchase. All payments are processed through our third-party payment processor (currently Stripe). Canvass Research does not store your payment card information.
Prices are listed on our website at the time of purchase. All prices are in US dollars.
Before research begins. If you request cancellation before we have begun research on your case, you will receive a full refund.
After research begins. Once research has commenced, cancellation is not available and refunds are not issued. The research process involves significant resource expenditure that cannot be reversed.
After delivery. Canvass Research does not offer refunds on delivered reports.
If your report does not meet the deliverables outlined in your service tier, contact us within fourteen (14) days of delivery and we will revise it at no additional cost until it meets those standards.
The revision guarantee applies to the stated deliverables for your service tier — not to subjective satisfaction, personal preferences, or the content of research findings. We do not revise reports to change factual findings or to exclude verified information.
Canvass Research is paid exclusively by clients. We do not accept referral fees, commissions, kickbacks, or any other form of compensation from surgeons, clinics, hospitals, medical tourism agencies, or any other third party. No provider can buy placement, visibility, or favorable treatment in our reports.
Our full operating principles are published in our Transparency Charter, available on our website.
Your information. We treat your personal information, case details, and report contents as confidential. We will not share your identity or case details with clinics, providers, or third parties without your explicit written consent. See our Privacy Policy for full details on how we collect, use, and protect your data.
Our materials.The contents of your report — including our research methodology, analysis, source lists, and report formatting — are the intellectual property of Canvass Research LLC. You receive a personal, non-exclusive, non-transferable license to use your report for personal decision-making purposes.
Report confidentiality and non-distribution. Reports are prepared exclusively for the named Client and are for personal use only. You may not reproduce, share, publish, forward, or distribute your report — in whole or in part — without prior written consent from Canvass Research. Canvass Research accepts no liability for use of a report by anyone other than the original Client.
To the fullest extent permitted by California law:
Liability cap.Canvass Research’s total liability to you for any and all claims arising from or related to this Agreement or our services shall not exceed the amount you paid for the specific service giving rise to the claim.
No consequential damages. Canvass Research shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages arising from: surgical outcomes or complications; medical decisions you make based on our research; travel incidents or expenses; emotional distress; or lost income or opportunity.
Point-in-time research. Our reports reflect research conducted at a specific point in time using sources available at that time. We do not guarantee the accuracy, completeness, or currency of any third-party information included in our reports. Surgeon qualifications, clinic practices, patient reviews, and regulatory records can change after delivery.
No outcome guarantees.A favorable research profile does not guarantee a favorable surgical or medical outcome. An identified concern does not necessarily predict a poor outcome. Every procedure carries inherent risks that are beyond anyone’s control.
Our services are provided “as is” and “as available.” To the fullest extent permitted by law, Canvass Research disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our research will meet your expectations, that any provider identified in a report will be suitable for your needs, or that any particular medical outcome will result from your use of our services.
Canvass Research is not a medical provider, healthcare facility, or licensed practitioner of any kind. Our services do not create a doctor-patient relationship or any other healthcare provider relationship between you and Canvass Research, its members, employees, or contractors.
All surgical and medical decisions — including whether to undergo a procedure, which provider to select, and how to prepare for and recover from any procedure — should be made in consultation with a qualified medical professional who can evaluate your individual health circumstances.
Our full Medical Disclaimer is available on our website and is incorporated into this Agreement by reference.
Any dispute arising from or relating to this Agreement or our services shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
The parties agree to submit to the personal jurisdiction of the courts located in Los Angeles County, California.
You agree to indemnify, defend, and hold harmless Canvass Research LLC, its members, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of our services; (b) your violation of this Agreement; (c) any medical decisions you make; or (d) any third-party claims related to your medical care or travel.
We may update this Agreement from time to time. Material changes will be communicated to active clients via email. Changes apply only to future purchases and do not affect services already contracted under a prior version.
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions remain in full force and effect.
This Agreement, together with the Terms of Service, Privacy Policy, Medical Disclaimer, and any service-specific addendum (such as a Concierge engagement letter), constitutes the entire agreement between you and Canvass Research regarding the services purchased.
For questions about this Agreement, contact us at: info@canvassresearch.com